Resources
News, perspectives, and field notes from the team building AI, data, and delivery capability for mid-market and enterprise organizations.
Operational Intelligence for QSRs: Creating AI Value Today
Operational Intelligence connects restaurant data and external signals to improve production decisions, reduce waste and shrinkage, and protect revenue and margin.
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Operational Intelligence in Action for Healthcare
Lessons from BCBSRI’s Vendor Inclusion Showcase on connecting fragmented information, business context, and accountable action to improve the member experience.
4 min read
Beyond the Dashboard: Why More Data Isn't the Answer
Most organizations have plenty of data. What is missing is actionable intelligence — the connective layer that turns scattered system data into decisions and next steps.
4 min read
Agile Isn't Broken — Your Delivery Model Might Be
Agile doesn't fail. Poor execution does. How to tell the difference — and what predictable delivery actually requires.
10 min read
Your Cloud Isn't the Problem — Your Platform Is
Cloud does not automatically create consistency. This blog explains why fragmented infrastructure slows delivery, increases risk, and makes AI harder to scale.
11 min read
The Hidden Operational Gaps Blocking AI Success
Why most AI and modernization initiatives stall — and what closes the gap between "looks" fine and "is" fine.
3 min read
Why Companies Struggle to Deliver Technology Projects
Most technology projects fail not because of bad technology, but because of missing ownership. Here's the structural fix mid-market leaders are missing.
8 min read
Covalent Resource Group recognized as one of Michigan’s 50 Companies to Watch by Michigan Celebrates Small Business
Local business honored with 2026 statewide award on April 22
2 min read
Why Most AI Initiatives Fail and What to Do First
Most AI initiatives fail before the model is ever built. Learn the three foundation gaps blocking real AI delivery and what to fix first.
12 min read
Why Most Technology Strategies Fail Before AI Even Starts
AI creates stronger outcomes when the foundation is ready. Learn how the right talent, delivery, platform, and data strategy help technology investments scale.
9 min read
Why Staffing Alone Doesn't Solve Your Delivery Problems
Staffing can fill a role. It cannot fix a broken delivery model.
10 min read
Covalent Resource Group and ExitPi Announce Strategic Partnership to Bring Embedded AI Solutions to Businesses
Covalent Resource Group (CRG) and ExitPitoday announced a strategic partnership that will make AI-powered capabilitiesa natural part of how businesses operate.
2 min read
How QSRs Use AI to Reduce Waste, Optimize Labor, and Eliminate Downtime
Learn how QSRs use AI to reduce food waste, optimize labor, and prevent downtime with predictive forecasting, real-time insights, and smarter restaurant operations.
11 min read
Why Data Quality Is the Operational Backbone of AI
AI is only as good as the data behind it. If your data is outdated, duplicated, or lacks context, your AI isn’t just wrong—it’s unreliable at scale. Here’s what business leaders need to understand about data quality, agentic AI, and buildin
7 min read
Covalent Resource Group named one of Michigan’s 50 Companies to Watch by Michigan Celebrates Small Business
Local business to be honored with 2026 statewide award
2 min read
AI Didn’t Fail Your Business, You Skipped the Readiness Step
Across the mid-market, AI initiatives follow a familiar pattern. Leaders approve pilots. Teams test promising tools. Early results look encouraging. Then progress slows and nothing scales. Eventually, the conclusion becomes that AI is not d
5 min read
The Real ROI of Agile for Mid-Market Companies: Why Traditional Project Delivery Is Failing
_Traditional project delivery wasn't built for how work gets done today. Here's why it's breaking down - and what agile actually delivers when it's done right._
11 min read
Why Off-the-Shelf Software Is Losing to Custom + Composable Builds
Off-the-shelf software is built for average use cases. As mid-market organizations grow, over-customizing SaaS platforms often creates rigidity, integration challenges, and rising long-term costs. Custom, composable architecture delivered w
4 min read
The Future of AI in Healthcare Claims: Cutting Processing Time in Half
Explore how AI improves claims accuracy, automates routine tasks, enhances fraud detection, and streamlines end-to-end claims operations.
3 min read
Why Insurers Are Modernizing Now: What’s Driving AI Adoption in Claims
Explore how AI improves claims accuracy, automates routine tasks, enhances fraud detection, and streamlines end-to-end claims operations.
3 min read
5 Common AI Recruiting Pitfalls (and How Enterprise Talent Leaders Avoid Them)
Discover the top 5 mistakes companies make when using AI for recruiting and learn how Fortune 500 talent teams combine Generative AI with human expertise to hire smarter, faster, and with less risk.
4 min read
Conquer Your Next Interview: Preparation Makes Perfect
Conquer Your Next Interview: Preparation Makes Perfect
3 min read
Empowering Innovation: How Our Women-Owned IT/Development Company Collaborates with Entrepreneurs
Empowering Innovation: How Our Women-Owned IT/Development Company Collaborates with Entrepreneurs
2 min read
Futureproofing Your Business: Top IT Skills to Recruit in 2024
Here are the top skills I'm actively recruiting for, and why they're crucial for future-proofing your business.
2 min read
Getting Inspired This Spring
From Denver to Detroit, we've been getting inspired by our fellow female business owners and corporate DEI stakeholders.
1 min read
Layered Defense: Why Firewalls Matter in Protecting Your AI
A firewall acts as the first line of defense, ensuring that only clean, verified data reaches the AI, thereby maintaining the integrity of its learning algorithms and outputs.
1 min read
Spring Cleaning Your IT Strategy
I don’t need to tell you that the pace of technological change is faster than ever, and the imperative to replace outdated approaches is only getting more critical. So, I encourage us all to explore innovative solutions and work to unlock t
2 min read
Covalent in the Community
Covalent inspires and gets inspired by the Southeast Michigan community. Learn about our involvement in the Chamber of Commerce luncheon and Romeo High School's Pitch Competition.
1 min read
From Terminator to Teammate: Shifting Staff Attitudes about AI
AI is transforming the workplace, but don't be nervous. AI will be augmenting humans, not replacing them. Learn how AI can augment your job, unlock new opportunities, and drive innovation.
3 min read
Navigating the Gen AI Frontier: Covalent's Journey of Transformation
Discover Covalent's journey with Gen AI: flexibility, security, and ethics drive our approach. Learn how to adapt this technology seamlessly and responsibly.
2 min read
Should You Take the Leap: A Guide for Effectively Evaluating AI for Your Business
Discover how to evaluate AI for your business. Understand its capabilities, identify use cases, and address key considerations before taking the leap.
4 min read
Why Us? Why Now?
Extending a personal invitation to you—one visionary to another—to join hands and invest in the future we're crafting, one innovation at a time.
2 min read
Can Generative AI Be the Key to Recovering Lost Revenue?
Boost Revenue with Generative AI! Learn how AI recovers lost sales, optimizes workflows & fuels growth.
3 min read
CTO Ryan LaPensee's 2024 Predictions
What's in store for 2024 when it comes to generative AI?
2 min read
The Human Connection in the Age of Generative AI Integration
Bridging the gap between AI technology and the human side of the business
2 min read
CTO Ryan LaPensee's AI Leaders to Follow
Meet the AI leaders inspiring Covalent's CTO! Discover their thought-provoking ideas and follow your own AI heroes.
1 min read
Demystifying AI: A Tech-Free Breakdown of The Basics
Generative AI Explained Simply! No Hype, Just How This AI Gets Creative & Makes Your Life Easier.
2 min read
Embracing AI: A Recruiter's Perspective
What does AI mean to a recruiter? Well, for one thing, it doesn't mean people go away.
2 min read
Transforming the Workforce: Why Generative AI is the Right Move for Us
Why would a IT resourcing company bring AI cyber assistants into their business? The answer is pretty simple.
2 min read
Human + AI: The Future of IT Resourcing
Covalent and PanOptic Intelligence have come together to revolutionize IT resourcing with COPA AI. The game-changing service combines human consultants with AI-generated cyber assistants to solve real-world business challenges and transform
1 min read
Collaborative, Creative, Driven
Women Empowering Women! Girl Power! Slay Like a Girl! Bet these are the phrases you were positive you’d read clicking on this blog.
5 min read
Press Release: Covalent Celebrates 5-Year Anniversary
Covalent Resource Group (CRG) announces its fifth anniversary as a woman-owned business bringing people, processes, and tools to the IT space and beyond.
2 min read
Recruiting Done Right: Here's What We've Learned after 5 Years
Talent Acquisition Manger Jodie Feretti looks back on five years of recruiting at Covalent Resource Partners. What did we learn? What did we get right?
3 min read
Mobile Experience - Calling All Start-ups
Learn about the Covalent experience through talking to Jacob about his time developing a mobile application.
1 min read
National Women's Small Business Month - Make One Switch
The sky is the limit of what can be replaced to Make One Switch, and we’ll be sharing more about this initiative during the coming months and weeks.
2 min read
Covalent Resource Group Has Achieved WBENC Certification for the Third Consecutive Year!
Covalent Resource Group, a woman-owned business specializing in creating fully automated products and services to increase ROI through strategic partnerships, is proud to announce another national recertification as a Women's Business Enter
1 min read
Modernize and Automate your workforce
Hyperautomation, aka Robotic Process Automation (RPA), applies machine learning capabilities and software to handle repetitive high-volume tasks. Some of these tasks include opening emails and attachments, following “If / Then” decisions an
2 min read
Covalent Resource Group Utilizes Empty Office Space as a Virtual Learning Center for Students During COVID-19 Pandemic
The start of the 2020 school year looked a bit different for many students in the Metropolitan Detroit area this year. For many students, they are starting the year off virtually and not in the classroom. Like the students, the employees of
2 min read
Under New Ownership, Covalent Resource Group Expands Services
Covalent Resource Group, a leading professional services and software development company, announced that the business is officially owned and operated by Founder and CEO Ann Teschendorf and her husband, Steve Teschendorf.
1 min read
Covalent Resource Group Certified By the Women’s Business Enterprise National Council
Covalent Resource Group, a business specializing in custom software development, agile coaching and professional services, is proud to announce national re-certification as a Women’s Business Enterprise by the Great Lakes Women’s Business C
1 min readGet AI & Delivery Insights in Your Inbox
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