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    CoServeIQ — Foodservice Operations Intelligence
    Foodservice Operations Intelligence · A Covalent Resource Group Company

    CoServeIQ

    Foodservice operations intelligence for every location.

    CoServeIQ turns sales, product, prep, inventory, and store performance data into clear daily actions for operators and field managers.

    Know what changed. See what needs attention. Take the next best action.

    AI Operational IntelligenceMulti-Location ReadyPOS Data FriendlyBuilt for Field Teams
    The Problem

    Restaurant teams have more data than ever — but not enough direction.

    Disconnected systems

    Sales, ordering, inventory, labor, and operations data often live in different platforms.

    Too much reporting

    Dashboards show what happened, but managers still have to figure out what to do next.

    Inconsistent execution

    Stores may follow different prep, production, inventory, and coaching practices.

    Limited field visibility

    Regional leaders need to know which locations need attention before issues get bigger.

    The Solution

    The intelligence layer between data and action.

    CoServeIQ connects operational signals across your foodservice business and translates them into prioritized recommendations, coaching prompts, and performance insights.

    Step 1

    Connect Data

    Bring together sales, units, product mix, production, inventory, and store performance signals.

    Step 2

    Understand Performance

    Identify trends, gaps, outliers, and location-level patterns.

    Step 3

    Recommend Action

    Surface the next best action for operators, managers, and field teams.

    Step 4

    Track Outcomes

    Measure whether actions, coaching, and store behavior improved results.

    Product Modules

    One platform. Clear actions for every role.

    Score · 87

    Store Health

    Rank locations by performance, risk, and operational opportunity.

    Priorities · 3

    Today's Action Queue

    Prioritize what needs attention today so managers are not buried in dashboards.

    Trend · +4.2%

    Sales & Units Performance

    Track revenue where available, or units only for locations without sales data.

    Top SKU · A-014

    Product Mix Intelligence

    See which products drive volume, revenue, and operational opportunity.

    Plan Fit · 92%

    Prep & Production Planning

    Recommend what to prepare, produce, or watch based on demand signals.

    Waste Risk · Low

    Inventory Optimization

    Identify potential stock risks, overproduction, and waste opportunities.

    Briefs · 6

    Manager Coaching Briefs

    Give field leaders clear talking points before store visits.

    Regions · 4

    Executive Dashboards

    Roll up performance across regions, concepts, stores, and operating models.

    Ask · →

    Conversational Analytics

    Ask natural-language questions about performance, trends, and store behavior.

    Product Preview

    Designed for decisions, not just reports.

    Region · West

    Regional Operations Overview

    This WeekAll Concepts

    Store Health

    87

    +6 vs last week

    Units Trend

    +4.2%

    week over week

    Prep Adherence

    92%

    +3 pts

    Top Opportunity

    12 sites

    flagged today

    Today's Action Queue

    3 priorities
    • Check Store 1042

      Lunch units down 14%

    • Coach Store 1088

      Prep plan missed 3 days

    • Recognize Store 1124

      Best improvement this week

    Visit Brief · Store 1042

    What changed
    Lunch units down 14% for 3 consecutive days.
    What to ask
    Prep timing, staffing at 11:30, LTO awareness.
    What to follow up on
    Prep plan adherence check next visit.

    Location Ranking

    Ranked by opportunity
    StoreHealth ScoreTrendRecommended Action
    Store 104262-14%Investigate lunch units
    Store 108871-3%Coach prep adherence
    Store 112494+12%Recognize team
    Store 115683+2%Continue monitoring
    Store 117876+1%Review product mix
    Integration Ecosystem

    Built to work alongside the restaurant platforms teams already use.

    CoServeIQ is designed as an operational intelligence layer that can connect to leading POS, ordering, delivery, inventory, and back-office systems.

    TO

    Toast

    POS, payments, online ordering, payroll

    Designed to connect
    PA

    PAR / Brink POS

    Enterprise POS, loyalty, back office

    Designed to connect
    OR

    Oracle

    Enterprise restaurant and hospitality systems

    Designed to connect
    NC

    NCR Voyix

    POS, payments, self-service, enterprise retail

    Designed to connect
    OL

    Olo

    Digital ordering and guest engagement

    Designed to connect
    GR

    GrubTech

    Cloud restaurant operating platform

    Designed to connect
    SQ

    Square

    SMB POS and payments

    Designed to connect
    SP

    SpotOn

    POS, marketing, reservations

    Designed to connect
    RE

    Revel Systems

    Enterprise and franchise POS

    Designed to connect

    Integration availability may vary by platform, data access, and customer configuration. Platform names are referenced for potential integration context only and do not imply partnership, certification, or endorsement.

    Use Cases

    Built for the realities of foodservice operations.

    QSR & Fast Casual

    Forecast rush periods, track product performance, and guide operators toward the next best action.

    Prepared Foods & Grab-and-Go

    Recommend production quantities, reduce overproduction, and help teams prepare for demand.

    Franchise & Multi-Unit Operators

    Compare locations, identify coaching opportunities, and standardize performance reviews.

    Regional & District Managers

    Prioritize store visits, generate coaching briefs, and track whether interventions worked.

    Why CoServeIQ

    What Covalent adds beyond the POS.

    From reporting to recommendations

    POS systems show what happened. CoServeIQ helps teams decide what to do next.

    From store data to field action

    Turn performance signals into manager-ready coaching prompts and visit briefs.

    From isolated systems to operational context

    Connect sales, product, prep, inventory, labor, and location trends into one operating view.

    From insight to accountability

    Track actions, follow-ups, and whether store performance improves after coaching.

    AI Capabilities

    AI built for operators, not analysts.

    Practical capabilities that support real operational decisions in the field.

    • Predictive operational decision support
    • Production and prep forecasting
    • Inventory optimization
    • Conversational analytics
    • District manager coaching assistant
    • Executive intelligence dashboards
    • Store health scoring
    • Anomaly detection
    • Action and follow-up tracking
    Ready when you are

    Ready to turn foodservice data into daily action?

    CoServeIQ helps operators and field leaders see what changed, understand what matters, and act with confidence.