Hyperautomation, aka Robotic Process Automation (RPA), applies machine learning capabilities and software to handle repetitive high-volume tasks. Some of these tasks include opening emails and attachments, following “If / Then” decisions and rules, reading and writing databases, scraping data from the web, preparing and distributing reports, connecting to System APIs.
There are several misconceptions about hyperautomation and RPA. It is not a humanoid robot. It does not have a physical form nor any resemblance to humans nor can it replace humans or have human cognitive functions such as logical or critical thinking. Unlike other traditional IT solutions, hyperautomation allows organizations to modernize their workflow and automate at a fraction of the previously encountered cost and time. Hyperautomation is also non-intrusive and leverages the existing infrastructure without disrupting underlying systems, which would be difficult and costly to replace. With hyperautomation, cost efficiency and compliance are no longer an operating cost but a byproduct of automation.
First, the planning phase involves gathering the processes to be automated, identifying the test objects, and finalizing the implementation approach. Second, the development phase includes the creation of automation workflows as per the agreed plan. Third, deployment and testing can uncover any unexpected outages and ensure a bug-free product. Fourth, the support and maintenance phase ensure that the product is continuously updated with smooth deployment across the user interface.
Hyperautomation uses tools that can configure tasks and automate them. hyperautomation ensures consistent, error-free output leading to reduced operational risks when it comes to quality. In turn, this produces customer satisfaction. Hyperautomation offers a higher ROI by driving positive returns within quarters as opposed to years. Another advantage of hyperautomation includes reduced training costs, minimal utilization of IT resources, and easier software migration.
Today many domains and industries like banking and finance, IT integration processes, human resources, insurance agencies, marketing and sales, and customer relationship management readily deploy hyperautomation. Any company that is labor-intensive or performing high volume and high transaction functions stands to benefit the most with hyperautomation adoption, boosting its capabilities while saving both money and time.
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