Realizing the Value of Emotional Intelligence During COVID-19

By: Colleen Richter | Employee Relations Manager Working in Human Resources (HR) for over 15 years, I have learned a lot about emotional intelligence and emotional commitment and the effect they have on employees. What is the difference between emotional intelligence and emotional commitment, and why are they so crucial during the COVID-19 pandemic? According to Psychology Today, the definition of emotional intelligence refers to the ability to identify and manage one’s own emotions, as…
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